SHIPPING & RETURNS


I want each of my customers to have a magical moment as they open their I Love Crafty order, I want them to feel special because to me, they are and thats what my packaging is all about!

UK CUSTOMERS

♥ FREE UK SHIPPING
♥ Estimated delivery 4-10 days

 

INTERNATIONAL CUSTOMERS

♥ International standard (not tracked) - £5.00

International Tracked via Royal Mail - £15

♥ Estimated delivery 9-21 days

 

SHIPPING METHOD

♥ All orders to the UK are sent 1st class via Royal Mail. All overseas orders are sent via Royal Mail international standard which does not include a tracking number. If you'd like internationally tracked postage you can choose that option at the checkout. 

♥ I'll do my best to meet shipping estimates, but I cannot guarantee them.

♥ Occasionally there can be unexpected delays during transit, which are beyond my control. Please allow up to 21 days after dispatch before contacting me about missing orders.

 

RETURNS

If you have any problems or aren't happy with your purchase you can get in touch here with you details and I'll do all I can to sort it out for you. 

I gladly accept returns and exchanges, please contact me within 14 days of delivery.  Please ship items back to me within 30 days of delivery.  

The following items can't be returned because of the nature of these items, unless they arrive damaged or defective: 
♥ Earrings (for health/hygiene reasons) 
♥ Sale items 

Buyers are responsible for return shipping costs. Items must be returned in an unused, saleable condition, with all original packaging, within 30 days for a refund or exchange.