Heres a few popular FAQ's but if you want to get in touch you can contact me here. 


Do you make custom pieces?
I'm afraid I don't make custom orders at the moment. 

Can I get a different length of chain on my necklace?
Of course you can! I can change the colour and length of chain no problem. You can leave a note at the checkout and I'll be sure to customise it for you. 

My order is present, can I get it gift wrapped and sent without a receipt?
Yep, I love gift wrapping! Each order is lovingly wrapped with care and placed in a I Love Crafty branded box and tied with a silk ribbon making it the perfect "gift ready" purchase! I will make sure theres is no receipt plus I can add a personalised note in the package and I'll handwrite the message for you. Just leave your requirements at the checkout. 



Do you have your own laser cutting machine and what do you use?
I don't have my own machine ( I live in a tiny house with a small office that you can see here.) I use a local design workshop that hires out their machines which are a Trotec Speedy 400 AKA The Beast & a Trotec Speedy 300 AKA Bertha. 



Wheres my order?
I aim to make and post orders within 2 - 4 working days of purchasing and I do a post office run twice a week. You can contact me here to chase up an order and to see more of my shipping info take a look here. 

Did you ship worldwide?
Yes! If its on a map, I ship there! Take a look at my international shipping rates here. 

How do I return my order?
You can take a look at my returns policy here. 

Do you sell Wholesale?
I do! I love working with shops and online stores, please get in touch here and lets talk business ;)